Split Happens is a print-on-demand company, which means that all products are unique and produced only once ordered. This also means that returns and exchanges are not supported if a customer orders the wrong size, color, or simply changed their mind.
However, in case of a damaged product or a manufacturing error, Split Happens offers a free reprint or a refund if you contact us within 30 days of product delivery. Please get in touch with our team using help@splithappens.com and provide a clear photo showing the issue.
Note:
Refunds are issued to your account balance. You can withdraw this amount to transfer it back to the original payment method. However, if your selected billing currency is not United States Dollar (USD), please note that the refund will be returned directly to the original payment source.
If there’s an issue affecting multiple products that use the same design, an additional photo (or video) of all affected items visible in one frame will be required for confirmation purposes.
Please note that Split Happens will not be held responsible and will not offer reprints or refunds if the customer ordered the wrong size or color. In case of an unsuccessful delivery, you can opt for either a reprint with an extra charge or a partial refund.
We founded Split Happens with the idea of bringing together a community of those going through a divorce or relationship breakup. Our vision is to help our members create a whole and fulfilled life, on their own terms. Our team and community will support every step of your breakup journey!